HUAWEI CLOUD O&M Service

HUAWEI CLOUD O&M Service

Helps you in cloud O&M with lower costs and risks, higher stability, and faster digital transformation.

Helps you in cloud O&M with lower costs and risks, higher stability, and faster digital transformation.

Application Scenarios

Application Scenarios

Prevention & hardening

Identifies the efficiency, robustness, and security issues of customer systems.

On-site O&M

Helps customers manage cloud resources, reduces O&M costs and risks, and ensures service continuity.

Optimization

Identifies and solves problems in customer service systems to ensure that systems run stably.

Event assurance

Conducts analysis on customer service systems, predicts performance bottlenecks, and prepares emergency plans to assure customer services.

Service Content

Service Content

Health Check Service

Helps customers analyze system metrics and evaluate system efficiency, robustness, and security.

Cloud Operation Support Service

Provides customers with O&M support based on Huawei Cloud best practices to ensure service continuity.

Stability Improvement Service

Conducts overall analysis of customer services and provides optimization recommendations based on Huawei Cloud best practices.

Key Event On-Duty Service

Safeguards customer services during peak hours or key events, such as promotions, holidays, service rollouts, and cloud exhibitions.

Service Pricing Service Pricing

  • Health Check
  • Cloud Operation Support
  • Stability Improvement
  • Key Event On-Duty
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Health Check Service

Conducts health check for cloud resources, analyzes system metrics, evaluates system efficiency, robustness, security, and provides professional recommendations on risks and problems of customer cloud architectures.

  • 8/5 onsite O&M service (monthly)
  • 8/5 onsite O&M service (yearly)
  • 24/7 onsite O&M service (monthly)
  • 24/7 onsite O&M service (yearly)
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8/5 onsite O&M service (monthly)

Provides onsite O&M service to ensure service continuity based on Huawei Cloud best practices. Service time: 9:00–17:00 on working days

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8/5 onsite O&M service (yearly)

Provides onsite O&M service to ensure service continuity based on Huawei Cloud best practices. Service time: 9:00–17:00 on working days

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24/7 onsite O&M service (monthly)

Provides onsite O&M service to ensure service continuity based on Huawei Cloud best practices. Service time: 0:00–23:59 every day

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24/7 onsite O&M service (yearly)

Provides onsite O&M service to ensure service continuity based on Huawei Cloud best practices. Service time: 0:00–23:59 every day

  • Standard Edition
  • Premium Edition
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Standard Edition

Conducts overall analysis of customer service statuses and provides optimization recommendations based on Huawei Cloud best practices to improve service stability.

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Premium Edition

Conducts overall analysis of customer service statuses and provides optimization recommendations based on Huawei Cloud best practices to improve service reliability, performance, and stability.

  • Basic Edition
  • Standard Edition
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Basic Edition

Safeguards customer services during peak hours or key events, such as promotions, holidays, service rollouts, and cloud exhibitions.

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Standard Edition

Enhances capacity and security configurations for peak hours to safeguard customer services during key events, such as promotions, holidays, service rollouts, and cloud exhibitions.